TATA GROUP: CUSTOMER CARE EXECUTIVE

Tata Group is a rapidly expanding international group with annual worldwide revenues of 62.5 billion USD and a total workforce of 350,000 people worldwide.

As part of Tata’s expansion strategy in Nigeria, Tata Nigeria requires the services of a Customer Care Executive.

Jobs Details

Qualification(s):

• A good degree/diploma in Engineering or Social Sciences


• Valid driving licence

Job Experience

• Minimum of 3 years industry experience


• Experience in sales of Automobiles would be a definite advantage


• Fully conversant with Outlook, Word, Excel, & PowerPoint


• Excellent communication and interpersonal skills

Job Role

• Receives and directs customers as appropriate


• Handles face-to-face complaints/queries from customers and ensure follow up


• Maintains and updates customers contacts


• Undertakes various administrative functions

Closing date: June 25, 2009

How to apply for this job:

Interested Candidates should send by attachment, their application and CV (in MS Word format) and brief profile (in Excel format see sample below) to tatahr.ng@gmail.com. Use Customer Care Executive as the subject of the email.

The format for the excel document is provided below. Although it is provided in a vertical bullet list, you should convert it to a horizontal row on your MS Excel accordingly. Note that the profile can be arranged as a one row Excel format in the order shown below (examples in bracket):

• Name (Adamu Kazzem Okoro)


• Age (30)


• Institution Attended (Califf University)


• Course of Study (Business Management)


• Qualification (B.Sc)


• Grade (2.1)


• Professional membership (MIDMN)


• Current Employer/position (New Autos Ltd, Sales Manager)


• Years of experience (6)


• Position applied for (Customer Care Executive)


• GSM (080303030303)


• email: youremail@youremail.com