Tuesday, September 27, 2011

Cargo Sales and Customer Service Executive Kenya Airways – Vacancies and Jobs

To promote KQ Cargo, sell KQ cargo capacities and maximize revenue while meeting the set targets and ensuring customer satisfaction, loyalty and retention through providing high standard customer service and representation of KQ Cargo at the regional head office level.

Jobs Detail



Job title: Cargo Sales and Customer Service Executive


Qualification(s)




  • University graduate



Job Experience & skills




  • 2 years sales and customer service experience

  • Airfreight or cargo airline related experience will be added advantage

  • Fluency in Microsoft office package

  • Driving and public speaking

  • Strategic thinking

  • Timeliness and accuracy of information

  • Ability to work structurally and independently

  • Self confidence and proactivity



Responsibilities




  • Provide background sales information, market information \, customers requirements and relevant data for revenue and expenditure budget preparation for the region

  • Create awareness of all KQ services and products to expand airline’s influence in the market and generate future sales

  • Sell cargo capacities and courier product to ensure budget revenue targets are met through budget adherence and monitoring

  • Assess sales performance to ensure optimal planning of future sales

  • Generate management reports and analysis for regional cargo performance evaluation




closing date: 7 October 2011

How to apply for this job



Interested candidates are required to submit applications and CV to:

The Country Manager
UBA House, 1st floor
Idowu Taylor Street, Victoria Island
P.O. Box 50147, Ikoyi, Lagos.

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