Jobs Detail
Job title: Supervisor ICT Help Desk
Job Location: Lagos
Job Ref: SICT012011
Report to Coordinator- ICT Help Desk
Qualification(s)
- Minimum B. Sc (Minimum second class lower)/HND (minimum lower credit) from a reputable university, either in Nigeria or abroad in Computer Science, Information Technology, Electrical Electronics Engineering or other related course
- Apple certification will be an added advantage
Job Experience & skills
- Minimum 3-5 years work experience in similar role
- Broad knowledge of information system ( Architecture and Security), Software (Office Suite and Email)
- Hardware (components of a computer, general maintenance)
- Networking (IP addressing, DNS)
- System Oriented
- General Business Process Knowledge
Responsibilities
- Ensure the timely resolution of ICT Resources users’ problem/issues/questions in a professional manner any downtime of business activities and or optimize their use of ICT resources
- Support Promasidor Nigeria’s LAN/WAN and Telephony infrastructure applications (operating systems, e-mail systems etc) to ensure that they provide adequate support to the users, applications and infrastructure they support
- Ensure that all “ ICT hardware assets” within Promasidor Nigeria Ltd. Are available, functional, installed and used in a secure, safe and efficient way, this includes: Computer hardware (CPU, Printers, Peripherals, accessories, etc.) UPS, etc. Manage Promasidor Nigeria’s software assets and ensure up to date customization of all desktops and laptops, clients’ operating systems and applications
closing date: 01 February 2011
How to apply for this job
- Forward all application to career@promasidor-ng.com
- Applicants must attach their resume (Microsoft word format)
- In the subject of the mail, applicants should please quote only their full names, and the reference number of the position applied
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